Repeat the above steps for 5 times (at least) and check the serial number on About page again Turn this tool OFF and wait for 2 minutes, then turn it ON again Issue 2: If you saw Error code 2: Serial or password is incorrect, and when you went to About section but found your serial number becameV09G00000131and register password became056947, please follow the below steps: Please go to Settings-About, send the screenshot this page to our tech support to show them Serial Number and Register password of your device Go to MaxiSys-Data manager-Apps Uninstall to uninstall all apps If the device is still in valid subscription, Issue 1: "Authorization Check Failed! Error Code: 2” indicates Serial Number and Register Password are not matched. If not, the only solution is to renew subscription and download all software again.Ĭ) “Authorization Check Failed! Error Code: 2” Go to ES File Explorer-Scan-Vehicle, access to the corresponding vehicle folders, check if the file “authorizatuion.txt” is available in each folder? Issue 2:The error message above camp up when you tap whichever software on the Diagnostic menu If still not working, you need to renew subscription and download the software again. “authorization.txt” file from other vehicle folders rather than BMW, Rolls-Royce and Aston Martin will not be working Ĭheck if Mini software is back to normal? If not, please copy an “authorization.txt” file from vehicle folders, BMW, Rolls-Royce and AstonMartin (they must be from the same software pack when you download them) to Mini folder īMW, Mini, Rolls-Royce and Aston Martin software are from the same software pack when we downloaded them in Update list Go to ES File Explorer-Scan-Vehicle, access to the corresponding vehicle folder, for example, Mini, check if the file”authorization.txt” is available there? Issue 1:The error message above camp up when you tap specific software, for example, Mini, on the Diagnostic menu If the above method is not working, you need to renew subscription and download all software again.ī) “Authorization Check Failed! Error Code: 1” Tap Diagnostics, select any software to check again.
If the “authorization.txt” file is missing in Scan folder, but exists in all other vehicle folders, please tryĬonnect the tablet to computer via USB cable Go to ES File Explorer-Scan-Vehicle, get access to each vehicle folder, check if the file “authorization.txt” is available Go to ES File Explorer-Scan folder, check if there is file “authorization.txt” Issue: Whichever software is tapped, you will see this pop-up window with the error message. A) "Error Message “Software is not authorized!”
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